Welcome to the Candy Crush Saga Help Center
Choose a category below that you need help with.
Having problems making a purchase in-game or would you like to restrict purchases on your device?
Is Candy Crush available on your device? Find out more about the platforms we support.
Get help with common issues from freezing/loading problems to issues with game play.
Having issues with the game on Facebook? Get help here.
Find out more about connecting to Kingdom and playing on King.com.
How to play
Everything you need to know about playing Candy Crush!
Information to include when contacting us
Useful information to include when contacting our support team.