When you play our games, you may notice a ‘My Profile’ or ‘My Account’ button. This appears on the first screen when the game loads and confirms whether you’re logged in or action needs to be taken.
It’s very important that you stay logged into either your King Account or Facebook profile, as this ensures a number of things happen while you’re playing.
These include:
- Saving and recovering your level progress as you play
- Synchronizing your progress so you can access it on a new or second device. You won’t need to play from the start again!
- Keeps an accurate track of your Gold Bar balance
But it also helps us help you. If you need support, we can:
- Quickly find your player profile on our records so we know who you are if you contact us!
- See your play activity in the game and give fuss-free support
- Track purchase use within the game in the unlikely event something goes wrong!
If you play offline or don’t log in to your profile:
- You are not synchronized, so problems with progress may not be recoverable
- You are not logged in, so items used cannot be checked, delivered, or replaced
- Your actions aren’t saved if you switch devices or get a new/second device
- Your own profile persona won’t be visible, as your identity and name/avatar will be invisible while offline
- You won’t be able to take part in events or challenges that need you to play online
To ensure you’re logged in, first tap the ‘My Account,’ ‘Profile,’ or ‘Save My Progress’ buttons when you start the game. They all appear in the same place, just beneath the ‘Play’ button before you start the game.
If you’re logged in already, this will confirm the account you’re currently playing under.
If you’re not already logged in, the game will prompt you to do either...
- Sign up with Email for a King Account using your email
- Continue with Facebook
- Log In with an existing King Account profile